XYCLE - Background database not loading – Incident details

All systems operational

Show current status

Background database not loading

ResolvedMajor outage1 hour 6 minutes

Affected

App

Operational from 11:36 AM to 11:49 AM, Partial outage from 11:49 AM to 12:43 PM

Database

Major outage from 11:36 AM to 12:43 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have identified the cause and are deploying a fix for this incident.

  • InvestigatingUTC

    We are currently investigating an issue with the background database being unable to load.