XYCLE Status - Incident history https://status.xycle.app XYCLE Fri, 14 Aug 2026 18:14:01 +0000 https://api.xycle.app is down Type: Incident Duration: 3 hours and 33 minutes Affected Components: API Aug 14, 21:47:21 GMT+0 - Resolved - This incident has been resolved. Aug 14, 21:29:53 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 14, 21:42:47 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 14, 18:14:01 GMT+0 - Investigating - https://api.xycle.app is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Duration: 3 hours and 33 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>21:47:21</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>21:29:53</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>21:42:47</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>18:14:01</var> GMT+0</small><br><strong>Investigating</strong> - https://api.xycle.app is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Fri, 14 Aug 2026 18:14:01 +0000 https://status.xycle.app/incident/cmst9nei3012r07lfzump6mm3 https://status.xycle.app/incident/cmst9nei3012r07lfzump6mm3 https://auth.xycle.app is down Type: Incident Duration: 4 days, 21 hours and 43 minutes Affected Components: Authorization, App Aug 14, 12:16:41 GMT+0 - Investigating - https://auth.xycle.app is down at the moment. This incident was automatically created by Instatus monitoring. Aug 14, 13:36:29 GMT+0 - Investigating - We are currently investigating this incident. Aug 14, 14:14:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 days, 21 hours and 43 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>12:16:41</var> GMT+0</small><br><strong>Investigating</strong> - https://auth.xycle.app is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>13:36:29</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>14:14:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 14 Aug 2026 12:16:41 +0000 https://status.xycle.app/incident/cmsswvuk501r907s8y8km8pv3 https://status.xycle.app/incident/cmsswvuk501r907s8y8km8pv3 Background database not loading Type: Incident Duration: 1 hour and 7 minutes Affected Components: Database, App Jul 20, 11:36:07 GMT+0 - Investigating - We are currently investigating an issue with the background database being unable to load. Jul 20, 11:49:43 GMT+0 - Identified - We have identified the cause and are deploying a fix for this incident. Jul 20, 12:39:52 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 20, 12:43:02 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 7 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>11:36:07</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue with the background database being unable to load..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>11:49:43</var> GMT+0</small><br><strong>Identified</strong> - We have identified the cause and are deploying a fix for this incident..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>12:39:52</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>12:43:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Jul 2026 11:36:07 +0000 https://status.xycle.app/incident/cmrt5fear05kb1aqw635qicaz https://status.xycle.app/incident/cmrt5fear05kb1aqw635qicaz Problems with creating and editing projects Type: Incident Duration: 1 hour and 35 minutes Affected Components: App Jan 26, 15:51:29 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 26, 16:02:33 GMT+0 - Resolved - This incident has been resolved. Jan 26, 14:27:18 GMT+0 - Investigating - We are currently investigating this incident. Jan 26, 14:59:06 GMT+0 - Identified - Issue is identified, PR is merging Type: Incident

Duration: 1 hour and 35 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>15:51:29</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>16:02:33</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>14:27:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>14:59:06</var> GMT+0</small><br><strong>Identified</strong> - Issue is identified, PR is merging.</p> ]]> Mon, 26 Jan 2026 14:27:18 +0000 https://status.xycle.app/incident/cmkv9hfy201hk1jelvge09nve https://status.xycle.app/incident/cmkv9hfy201hk1jelvge09nve Issues logging in to XYCLE Type: Incident Duration: 49 minutes Nov 24, 10:01:03 GMT+0 - Monitoring - Our third-party provider has implemented a fix and the issue appears to be resolved. We will continue to monitor the situation. Nov 24, 09:57:12 GMT+0 - Identified - We are aware of an issue preventing users from logging in to XYCLE. This is an upstream issue with one of our third party components. Are are continuing to monitor the incident and if there are any work-arounds we can put in place in the meantime. Nov 24, 10:45:44 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 49 minutes

<p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>10:01:03</var> GMT+0</small><br><strong>Monitoring</strong> - Our third-party provider has implemented a fix and the issue appears to be resolved. We will continue to monitor the situation..</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>09:57:12</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an issue preventing users from logging in to XYCLE. This is an upstream issue with one of our third party components. Are are continuing to monitor the incident and if there are any work-arounds we can put in place in the meantime..</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>10:45:44</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 24 Nov 2025 09:57:12 +0000 https://status.xycle.app/incident/cmicz3g6t00gqtslu0iqgan4h https://status.xycle.app/incident/cmicz3g6t00gqtslu0iqgan4h Unable to access XYCLE Type: Incident Duration: 1 hour and 37 minutes Affected Components: App Sep 23, 16:30:00 GMT+0 - Investigating - Users are currently unable to access XYCLE and will see an error screen when they do. We are currently investigating this incident. Sep 23, 16:57:00 GMT+0 - Identified - We have identified the issue and are continuing to work on a fix for this incident. Sep 23, 18:06:52 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 37 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Investigating</strong> - Users are currently unable to access XYCLE and will see an error screen when they do. We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>16:57:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue and are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>18:06:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 23 Sep 2025 16:30:00 +0000 https://status.xycle.app/incident/cmfwst2e5006klcllhwg44dj2 https://status.xycle.app/incident/cmfwst2e5006klcllhwg44dj2 Degraded performance Type: Incident Duration: 1 hour and 24 minutes Affected Components: App, API Apr 23, 11:00:28 GMT+0 - Resolved - This issue is now resolved. Apr 23, 09:36:19 GMT+0 - Identified - One of our service providers is experiencing degraded performance, which is affecting XYCLE's projects and calculations. We are continuing to monitor the service provider's status updates on this issue. Apr 23, 10:27:01 GMT+0 - Monitoring - The affected service provider has restored normal service. We are continuing to closely monitor XYCLE's performance. Type: Incident

Duration: 1 hour and 24 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>11:00:28</var> GMT+0</small><br><strong>Resolved</strong> - This issue is now resolved..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>09:36:19</var> GMT+0</small><br><strong>Identified</strong> - One of our service providers is experiencing degraded performance, which is affecting XYCLE's projects and calculations. We are continuing to monitor the service provider's status updates on this issue..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>10:27:01</var> GMT+0</small><br><strong>Monitoring</strong> - The affected service provider has restored normal service. We are continuing to closely monitor XYCLE's performance..</p> ]]> Wed, 23 Apr 2025 09:36:19 +0000 https://status.xycle.app/incident/cm9tqofg4000nkov7a5n7z3yg https://status.xycle.app/incident/cm9tqofg4000nkov7a5n7z3yg