XYCLE - Issues logging in to XYCLE – Incident details

All systems operational

Issues logging in to XYCLE

Resolved
Major outage
Started 9 months agoLasted about 1 hour
Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our third-party provider has implemented a fix and the issue appears to be resolved. We will continue to monitor the situation.

  • Identified
    UTC
    Identified

    We are aware of an issue preventing users from logging in to XYCLE. This is an upstream issue with one of our third party components. Are are continuing to monitor the incident and if there are any work-arounds we can put in place in the meantime.